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Ecommerce

Ecommerce platforms that keep orders, stock and customers in sync

We implement order management and inventory across channels, and connect your store to the CRM and warehouse systems around it.

Who this is forRetailers and brands whose store, stock and customer data live in different systems, and whose growth is starting to show the gaps.
  • Salesforce B2C Commerce
  • Salesforce OMS
  • Omnichannel Inventory
  • Stripe
  • WooCommerce
  • n8n
Problems we solve

Common problems, and how we approach them

Problems we see often, and the systems we build to solve them.

01

The problem

Orders, stock and fulfilment are spread across the storefront, warehouse and external systems, with no single view of the order lifecycle.

How we solve it

We build Salesforce Order Management with Omnichannel Inventory, automate it with Flow and Apex, and pass fulfilment orders to your warehouse operations.

02

The problem

Store orders and customer data never reach sales and service teams, so each team works from a different view of the customer.

How we solve it

We build automated syncs from your store into your CRM, such as WooCommerce orders and customers into HubSpot with n8n.

Scope

What a project can include

The exact scope is agreed in discovery. Every build includes automated tests, deployment scripts and full access to the code.

Core build

Order management and inventory

Salesforce Order Management and Omnichannel Inventory, with the order lifecycle automated end to end.

Core build

Store integrations

Orders, customers and stock kept in sync with your CRM and warehouse systems.

Discovery

Store and integration review

An assessment of your store, order flow and integrations, with a prioritised plan.

Extended scope

Custom commerce backend

Custom catalogue, payment and payout logic when an off-the-shelf platform is not the right fit.

Process

How we deliver it

Four stages, with working software to review at every milestone.

01

Store and order-flow review

We map how orders, stock, payments and customer data move today, and where they break.

02

Architecture and integration design

The data model, order lifecycle and integration contracts are agreed before the build starts.

03

Build and test

Delivered in two-week milestones, with checkout, payment and order flows tested end to end.

04

Cutover and launch support

A planned cutover designed to avoid downtime, with monitoring and support through launch.

Cost and timeline

What drives cost and timeline

Every project is priced from an agreed scope, milestone by milestone. These are the factors that determine its size:

  • •Order volume, fulfilment rules and inventory locations
  • •How many systems the store connects to: ERP, warehouse, POS, CRM and payment providers
  • •Markets, currencies, languages and tax rules
  • •Whether it is a new order management implementation or improvements to existing store integrations

Every project includes

Fixed-price milestones, working software to review every two weeks, a 30-day warranty after launch, and full ownership of your code and IP as milestones are paid.

Request a fixed-scope proposal
FAQs

Frequently asked questions

Do you work with existing platforms, or build custom?

Both. We implement Salesforce Order Management alongside B2C Commerce, integrate platforms such as WooCommerce, and build custom commerce backends when a platform does not fit.

Can our store data reach our CRM automatically?

Yes. Our founders have built automated syncs from stores into HubSpot and Salesforce, so orders and customer records arrive without manual exports.

Project brief

Plan your Ecommerce project

Ecommerce is preselected, and you can change it. A senior engineer reviews every brief and replies within one business day.

Step 1 of 3What you need

What do you need help with?

Select all that apply. Many projects combine more than one.

Prefer to talk? Book a 20-minute call ↗ or email contact@softbytes.co.uk