A secure, reliable integration layer connecting Salesforce with the enterprise's other platforms through MuleSoft, REST APIs and Apex callouts. It is designed for dependable data exchange, clear data ownership, and error handling that keeps operations running.
Critical data lived across multiple platforms. The architecture had to deliver reliable exchange and synchronisation, handle errors, stay secure and scale, all without disrupting operations already in flight.
Connectivity and transformation: MuleSoft and REST integrations between Salesforce and external systems.
Salesforce-side logic: Apex callouts and business-specific processing.
Data movement: transformation and migration using SOQL and Data Loader.
Synchronisation: ongoing sync with external systems.
Security: integrations operate under Salesforce security controls.
Ownership before implementation. Each integration was evaluated on who owns the data, how closely systems must stay in sync, and which business processes depend on it, before anything was built.
A clear division of labour. MuleSoft and REST handle connectivity and transformation. Apex handles business logic on the Salesforce side. Each layer has one job.
Errors as a design requirement. Failures should be visible and recoverable rather than silent, so a bad payload doesn't become a data-quality problem or interrupt operations.
Security by design. Salesforce security controls define what each integration can access.
Controlled data exchange between CRM and enterprise platforms
Synchronisation with external systems
Migrated and transformed data
A documented integration approach
Retail and ecommerce
A Salesforce-centred order management platform connecting B2C Commerce, inventory, warehouse operations and external systems. It gives the business one automated order lifecycle, from checkout through fulfilment.
Enterprise data · Confidential engagement
A governed customer-data foundation on Salesforce Data 360 that resolves records from multiple enterprise systems into one unified customer profile. It is the trusted base for CRM experiences, analytics and AI.
Construction, Finance operations
An Apache Airflow pipeline that moves the hours, machine usage and materials logged in SmartDok into Duett for payroll, timesheets and invoicing, with no manual re-entry.
We can scope and build a system with comparable capabilities, shaped around your own workflows, data and integrations.
